Overview
Acceptance & Scope
By scheduling or receiving services from BBB Lawn Care you agree to these Terms. A “Client” refers to the property owner or authorized agent requesting service.
Last Updated: August 2025
Professionalism
Uniform standards, insured operation.
Safety First
Weather + site conditions monitored.
Transparent Pricing
No hidden surcharges.
Satisfaction Focus
Prompt corrective action.
Scope
Service Scope & Changes
Work includes only what is listed on an accepted quote or written communication.
- Included Services: Mowing, trimming, edging, aeration, landscaping, seasonal cleanups, tree & shrub maintenance where specified.
- Change Orders: Additional tasks require approval (text/email acceptable) before execution.
- Subcontracting: Rare; if used, standards & insurance remain our responsibility.
Scheduling
Scheduling, Access & Weather
We aim for route efficiency with flexibility for safety and turf health.
- Windows: Recurring maintenance may have a service window rather than exact time.
- Weather: Excessive rain, lightning, saturated turf or freeze may prompt rescheduling.
- Access: Client must ensure gates unlocked & pets secured. Locked access may result in trip charge at our discretion.
- Obstructions: Debris / items left in lawn may limit service quality; we are not liable for concealed objects (toys, hoses, cables).
Billing
Pricing, Payments & Invoicing
Simple, clear, prompt.
- Quotes: Valid for 30 days unless otherwise stated.
- Payment Methods: Venmo, Cash App, cash, check (no online card acceptance on site currently).
- Due Time: Standard maintenance: due at/after service. Projects: deposit may be required.
- Late Payments: Balance past 10 days may incur modest late fee (up to 10% or $15 minimum).
- Non-Payment: May suspend future visits until resolved.
- Price Adjustments: Large growth changes, overgrowth, lot size misrepresentation may adjust pricing with notice.
Quality
Satisfaction Guarantee & Issues
We want long-term relationships built on trust.
- Reporting Window: Please report concerns within 48 hours for prompt correction.
- Exclusions: Turf disease, irrigation failures or pre-existing damage not caused by our work are outside guarantee.
- Correction: We will re-service or adjust at no added charge when within scope.
Liability
Liability, Damages & Safety
We operate with commercial insurance & best practices.
- Insurance: General liability covers accidental property damage attributable to our team.
- Limits: Liability limited to amount paid for affected service unless law requires otherwise.
- Hidden Objects: We are not responsible for damage to concealed irrigation heads, cables, pipes or items not visible.
- Safety Refusal: We may decline unsafe tasks (unstable trees, hazardous slopes) and recommend specialists.
Duration
Cancellation & Termination
Flexible, fair approach to recurring work.
- Recurring Maintenance: Cancel anytime with 7 days notice so we can adjust routing.
- Projects: Deposits may be partially non‑refundable once materials purchased.
- Cause Termination: We may terminate for repeated non-payment, abusive conduct or unsafe site conditions.
Other
Miscellaneous & Contact
General legal boilerplate kept clear.
- Governing Law: State of Texas (without conflict principles).
- Severability: Invalid clause does not affect remaining terms.
- No Waiver: Failure to enforce a provision is not a waiver of rights.
- Updates: Material changes posted with revised date; continued use implies acceptance.
- Contact: Brian@bbblawncare.com | (682) 888-6676